I had my work Christmas party here in December and checked my large bag into the cloakroom, they lost it, blamed me for it saying i had taken it out. The cloakroom attendant was rude, the management said they'd call me the next day and didn't even though my bag contents totalled up to £700 and we'd spent a fortune as a company hiring the Crimson Rooms.
Cut a very long story short they gave my bag to a girl by mistake, luckily she found my ID and contacted me through Facebook and even went to the trouble of returning my bag to the club. Upon collection the £80 was missing along with a few other items. There is no doubt in my mind it was the club and not the honest girl who put herself out to bring me back my bag.
No apology came from the club when I collected the bag, still insisting it was my fault and when told about the girl returning it all the management had to say was 'oh is it'.
An absolute disgrace considering we trusted this business as a company and they didn't give a damn what had happened.
Urge people not to put their trust in this pathetic club. You will loose out if you do!!
Forgot to add, at beginning of the night cloakroom attendant tried to charge me £2 per item (coat and bag) and management told me he's not even supposed to charge for bags so clearly on the take!!!
Visited in December 2015